Please send us a message explaining the problem before buying the software repair service.
We can fix many software issues but there is many problems that are actually hardware related and cannot be resolved. Describe issues first and we check if it qualifies for the software repair. Do you need your data recovered ?
We start from the diagnostic service to confirm the software nature of the problem
We can completely reload the firmware of your phone (Android or iOS)
The work will be completed within 48 hours or we let you know if more time is needed before we start the job;
This service may include backup of your files (pictures, videos, songs, contacts, messages) at additional cost
If we find that it is not possible to fix your phone due to the hardware issue or if you say that it is too expensive, we charge £25 for diagnostics. We may buy off you the faulty device for parts.