Samsung Galaxy S20 Ultra Back Glass Repair

Samsung Galaxy S20 Ultra Back Glass Repair


Get Samsung Galaxy S20 Ultra broken back glass replaced same day by specialists.

New, highest quality back glass panel for Samsung Galaxy S20 Ultra, quality tested in our lab

Bring your phone for 1 hour repair, done while you wait [?]

Send it in for 5 days turnaround or upgrade to 1- day Express repair [?]

6 months warranty for parts and labour

Send it by post

24/7 Hour courier service.Click to choose required turnaround time and pay for the service.Send your device via post or courier.

Visit Us

Bring it in! Describe the problem and choose date for your visit.Come to one of our stores for possible same day repair.

Door to door

Available in London.We will collect the device from your door and bring it back after repair, possibly same day. Additional charge applies.


Back glass broken on your Samsung Galaxy S20 Ultra ? Get a quick and quality repair !

If you have a Samsung Galaxy S20 Ultra with the back glass cracked, get it replaced before it exposes the internals of the phone. If the phone gets wet, it may develop additional issues and it may be too late. Please let us know the colour of the phone when you order the service. The camera lens is not part of the back glass repair but we may replace it at a discounted price.

About the repair process.

Samsung Galaxy S20 Ultra repair process starts with gentle pre-heating the back glass on the special plate. It melts the glue a bit so removing the broken glass is easier and safer. We are very careful not to damage any components that are hidden under the back glass.

To guarantee your satisfaction, we replace the back glass panel with the high quality part. The mounting point is a double sided adhesive, exactly the same as Samsung uses and that guarantees the perfect fit.

Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 2 hours including testing your Samsung Galaxy S20 Ultra after repair. If you have sent it in for Online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !

We test your phone after we fix it.

Your Samsung Galaxy S20 Ultra will be carefully tested after repair. The test includes the new back glass fitting but also we confirm other functions to work properly after we assembled the phone back (speaker and the microphone, network range, calling funciton, front camera, charging, speakers, Wifi). After you receive the phone back, we kindly ask you to test it again.

Get a discount when choosing multiple services.

We can fix other faults related to the Samsung Galaxy S20 Ultra phone. If you require camera lens change, charging port repair or a new battery, let us know ! If you need to fix multiple issues with your Samsung Galaxy S20 Ultra at once, get in touch. We may then provide you with a discount code.

Does your Samsung Galaxy S20 Ultra have additional damage that you don’t wish to fix ?

If your phone apart of the broken back has some other damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s front screen is broken or the phone had contact with water, this may impact the success of the repair. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.

Regarding  waterproof mobile phones.

Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms.


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Fully Tested Before Return

Full functionality of your device will be checked before we return it to you by post or in the store.

Quality Replacement Parts

We are fully transparent about quality of replacement parts we use. Top repair guaranteed.

We Keep You Updated

Fixfactor keeps you informed about the progress of your repair at all times.

6 Months+ Warranty

Most repair services come with 6 months warranty. Warranty upgrades available.

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