Software Repair

Software Repair

Please send us a message explaining the problem before buying the software repair service.

We can fix many software issues but there is many problems that are actually hardware related and cannot be resolved. Describe issues first and we check if it qualifies for the software repair. Do you need your data recovered ?

We start from the diagnostic service to confirm the software nature of the problem

We can completely reload the firmware of your phone (Android or iOS)

The work will be completed within 48 hours or we let you know if more time is needed before we start the job;

This service may include backup of your files (pictures, videos, songs, contacts, messages) at additional cost


If we find that it is not possible to fix your phone due to the hardware issue or if you say that it is too expensive, we charge £25 for diagnostics. We may buy off you the faulty device for parts.

Send it by post

24/7 Hour courier service.Click to choose required turnaround time and pay for the service.Send your device via post or courier.

Visit Us

Bring it in! Describe the problem and choose date for your visit.Come to one of our stores for possible same day repair.

Door to door

Available in London.We will collect the device from your door and bring it back after repair, possibly same day. Additional charge applies.


Does your phone work very slow or does not start at all? Does it freeze very often? Do you need to save your files ? 

We have a lot of experience with phone software repair. We use official firmware, flashing software provided by manufacturers, command line and other tools like Odin, Z3x and Octoplus or JTag interfaces. We can unlock your phone, retrieve your files, root it or restore it to factory settings after unsucessful software operations.

If after the diagnostic we find that it is not possible to fix your phone because of the hardware issue or if you decide not to fix it because of the price, we charge £25 fee for diagnostic service. We may also give you option to buy your broken phone for parts.

Here is a list of possible problems solved by software repair: 

  • mobile phone hangs on the Samsung/ OnePlus / HTC / Xiaomi logo when starting
  • mobile phone switches off automatically
  • problems with unrooting your phone
  • you want to remove modifications for warranty purposes
  • phone is very slow
  • phone drains a battery after recent update
  • you are not happy we the update and want to revert to the previous software

Please note that “software repair” is a very general term and price may be different for different problems. The presented price stands for standard factory reset and does not include data recovery. For a specific problem solution, please contact us directly.


There are no reviews yet.

Be the first to review “Software Repair”

Your email address will not be published. Required fields are marked *

Fully Tested Before Return

Full functionality of your device will be checked before we return it to you by post or in the store.

Quality Replacement Parts

We are fully transparent about quality of replacement parts we use. Top repair guaranteed.

We Keep You Updated

Fixfactor keeps you informed about the progress of your repair at all times.

6 Months+ Warranty

Most repair services come with 6 months warranty. Warranty upgrades available.

Top Sliding Bar

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Recent Tweets


Sign-up to get the latest news and update information. Don’t worry, we won’t send spam!

Thank you for your message. It has been sent.
There was an error trying to send your message. Please try again later.
Go to Top