Surface Pro 5 Screen Repair

Surface Pro 5 Screen Repair


Get the Microsoft Surface Pro 5 (2017) broken screen replaced same day by specialists.

New, original replacement screen and front glass for Microsoft Surface Pro 2017, sometimes called Surface Pro 5 (1796), tested before in our lab

Ready in 3 hours if you bring it to our store [?]

3 days turnaround if you send it. You can upgrade to express repair for Next Day return [?]

6 months warranty for the screen and the labour

Send it by post

24/7 Hour courier service.Click to choose required turnaround time and pay for the service.Send your device via post or courier.

Visit Us

Bring it in! Describe the problem and choose date for your visit.Come to one of our stores for possible same day repair.

Door to door

Available in London.We will collect the device from your door and bring it back after repair, possibly same day. Additional charge applies.


Surface Pro (2017), called also Surface Pro 5 (model 1796) broken screen repaired same day.

Select this service if you have a problem with the Microsoft Surface Pro broken LCD display, broken front glass, touch function not working (and Surface Pro not booting as a result), Surface Pro pen not registering input, backlight flickering, display ghosting / blurring, vertical lines on the screen or no picture on the display at all. 

This kind of damage usually happens if you drop the tablet on the hard surface, press the screen too strong or if your tablet have contact with the water (internal damage). It has been proven that the screen on Surface Pro tablets can develop a fault after years of use, for no particular reason.

We use original Microsoft replacement parts giving you perfect repair results. It comes as the front glass and the LCD that are glued together. If the front glass is broken, we also replace the LCD display. The bonding material we use for fitting, guarantees perfect repair results.

About the repair process.

The repair starts from checking the frame and its corners for the condition. If the aluminium fame is bend or damaged that the new screen cannot be fitted, there may be additional cost of up to £50 and extra 1-2 hours needed for the repair. You will be informed about this before we proceed. We never start the repair without your agreement.

Next, we start preheating front of the Surface Pro  tablet, what makes it little easier to remove the broken screen. It is still a time consuming job, that requires lots of attention, broken glass needs to be removed slowly. There are Wifi, Bluetooth antennas and speaker meshes that can be easily damaged.

Once the glass and the screen are removed, we clean the frame and check if its not damaged. At this stage, we insert the screen temporarily to see if it sits inside the frame. If it fits, we go to the next step, which is switching on your tablet and testing the screen before we glue it permanently. If the screen still cannot be fitted, we will adjust the frame with dremel tool and polish materials.

After we confirm the screen works fine and it fits inside the frame, we prepare the adhesive material, and start the gluing process. This takes around 40 minutes. After that we clean your Surface Pro tablet and it is almost ready to go.

Your Microsoft Surface Pro tablet will carefully tested after repair once again. The test will include the new screen fitting, display brightness, dead pixels or dark spots, touch screen but also we will confirm other functions to work properly after we disassembled the tablet (front camera, charging, speakers, Wifi). After you receive the tablet we kindly ask you to check it again.

The repair can take longer than 2 hours in some cases.

Sometimes when you device has more serious damage, we may need more than 2 hours to fix it. If the corners of your Surface Pro are dented or the frame is bended, than we may need additional few hours to prepare it for new screen to be fitted. In some cases we may need extra charge to spend extra 2 hours on aligning and polishing that damaged frame. We will inform you about that before proceeding. For most difficult cases that are repairable, your tablet will be ready on the next working day.

Any additional service needed ? What about the battery ?

Microsoft Surface Pro battery replacement costs £299 and it is very risky to disassemble your Surface Pro 5 when the screen is not damaged. We can offer you the battery replacement for £249 as your tablet is already disassembled for screen repair, so there is no risk. If your tablet is more than 1 year old, you will probably notice better battery lifetime and it will serve you for longer.

We can fix many other faults related to the Microsoft Surface Pro tablet. If you require help configuring Windows 10 on your tablet, let us know ! You can go back to the main page and select the service or just give us a call and we will assist you.


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Fully Tested Before Return

Full functionality of your device will be checked before we return it to you by post or in the store.

Quality Replacement Parts

We are fully transparent about quality of replacement parts we use. Top repair guaranteed.

We Keep You Updated

Fixfactor keeps you informed about the progress of your repair at all times.

6 Months+ Warranty

Most repair services come with 6 months warranty. Warranty upgrades available.

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