Have you dropped your Microsoft Surface into the water ? Any other liquid spillage ? Shall we recover your files ?
Please read all information carefully.
Water or liquid damage is one of the most difficult kind of repairs. Actually anything could happen to the inside of your Microsoft Surface. Sometimes random components need to be changed on motherboard or it may need to be entirely replaced.
The standard price for water damage is £99 and does not include components which have to be replaced if your Microsoft Surface is still not fully functional. This can be controversial but usually if your device is not fully functional, replacement parts may add the cost.
We never push you to do the repair, we always ask you first! You will get several options for the repair if possible.
Let us take a look, there is around 70% chance your tablet will star to work again or at least we will retrieve your files!
Is your liquid damaged Microsoft Surface still partially functional?
Sometimes liquid damaged device may switch on and be partially functional, partially faulty. We still need to clean the motherboard from the corrosion first in prior to the repair. Sometimes the device may reveal additional issues due to liquid damage or even your device may stop working completely after the cleaning. Please consider the possibility that it may stop to work completely on some very rare occasions. This is not about further damage caused but about consequence of removing the corrosion from the damaged device. We don’t consider any claims that the device is further damaged in the cleaning process and the cleaning fee still applies, as we follow same set of procedures leading to fixing your tablet each time.
Don’t get us wrong. It does not mean the screen will break! In fact it is very rare and happened only few times. However the value of the screen is high. The risk is that sometimes the glue is stronger on that particular model.
Limitation of liability.
This is very risky process disassembling your device. To actually diagnose the hardware, we have to remove the front screen which is extremely strongly attached with a glue. We do our best not to damage it. We dedicate 1 hour for this process but if the screen breaks, don’t put the blame on us. Please only buy the service if you are willing to pay for the broken screen if this happens.
Please note: We charge £99 for the job that needs to be performed and it is not refundable regardless if the device starts to work or not. The reason is we need many hours cleaning and drying the motherboard of the device. The price of repair may be also higher if the device requires replacement parts to be fixed.